Shipping policy

Where do you ship to?
We ship to the contiguous US, Alaska, Hawaii, and Canada. We also ship to military addresses.

If you are purchasing a product from our store, you can see the estimated shipping date on the product page. In addition, when you check out you will see an estimated ship by date for the entire order when you enter your shipping address. Please note that we generally wait to ship your order until all items are in stock.

Can you have the delivery person leave my package at my doorstep if I'm not home?
This is usually left up to the person who is delivering your package. There’s no guaranteed way to make this happen, but a good bet is to put this type of instruction in the "Address 2" field of your shipping address.

How long does delivery take?
Standard shipping in the lower 48 takes 2-3 days. Shipping to Canada takes between 10 and 15 days since packages need to clear customs, though it can be faster. Shipping to Alaska and Hawaii can take 10-20 days.

Can you ship to military addresses (APO/FPO/DPO)?
Sir, yes sir. Though we need to manually set it up - shoot us an email at and we'll make it happen.

What's your return policy?
We accept returns for all boxes and most products within 60 days of an order. 

Exchanges or returns in exchange for an account credit are free.  The amount of the return will be for the value paid for the product(s) sent back minus any discounts. And unfortunately, we're unable to issue a credit or refund for shipping charges.

I love most of the items in my box, but there's one I don't want - can I return just that?
Nope, sorry. Our boxes come as one package, which is how we're able to offer such a great value, so we can't break out the components of a box. But hey — now you've got a great item to re-gift next time you forget a birthday.

How long does it take to process a return?
2-3 weeks from the time you send it back to us, usually.

What if I received a product that's broken or damaged?
Send an email to blackclover@blackclovercountry.com and we'll take care of you right away.